AI Operations · Boston & Seattle

The digital team

you never had to hire.

Six AI agents handle your reviews, leads, bookings, outreach, and website — automatically, with your approval before anything goes live.

📄
New · Insight
The 2026 Local Business AI Playbook
See it in action
24/7AI coverage
< 2hravg reply time
40+ hrssaved / month
100%your approval
Command Center
All systems go
Agent Status
R
Reviews
running
G
Google Biz
running
L
Lead F/U
running
O
Outreach
running
B
Booking
running
W
Website
running
This Week
14
Reviews
8
Leads
3
Booked
2
Pending
2 drafts need your approval
Review →
Hours saved/mo
40+
per business
6 agents running
Boston & Seattle
AI Agent Activity
Live
Review replied
Oak Street Salon · 2 min ago
📍
GBP post scheduled
South End Cuts · posts tomorrow
📱
Lead followed up
Missed call from 617 area · 3hr ago
📅
Booking reminder sent
Beacon Hill Wellness · appt at 3pm
🔔
New 5-star review
Awaiting your approval
Every action shown here required your approval before sendingSee your dashboard →
Trusted by Boston's local businesses
Your client
Coming soon
Coming soon
Coming soon
6
AI agents deployed
24/7
always on
< 2hr
avg review reply
7 days
to go live
100%
approval control
~4 min
avg response time to missed calls
92%Target
reply approval rate before edits
12 hrsTarget
reclaimed per owner each week
The problem

Every day without this,
you're leaving revenue on the table.

These aren't edge cases. They're the three most predictable revenue leaks in every local business.

Reviews piling up

Every unanswered review is a lost conversion. Customers read responses before choosing — and most businesses reply to fewer than half.

1 in 3 customers reads replies before deciding.
📱

Leads going cold

Every hour between a missed call and your callback, someone else books the appointment. Speed isn't a nice-to-have — it's the game.

80% of leads go with the first business to respond.
🔁

The endless catch-up

GBP posts. Form responses. Booking reminders. Website updates. There's no bottom to the queue. You do it inconsistently or not at all.

35% of calls to local businesses go unanswered.
What we do

Six AI agents. One integrated system.

Every agent runs in approval-only mode by default. You stay in control. The AI handles the volume.

01

Review Management

Every review replied to, in your voice, within two hours.

24/7 monitoring across Google, Yelp, and Facebook
AI drafts replies matched to your exact tone
You approve every response before it posts
Instant alert on 1-star or critical reviews
Monthly reputation health report

1 in 3 customers reads replies before choosing.

📍
02

Google Business

Weekly posts, updated hours, Q&A — all handled without a single email from you.

Two GBP posts per week, fully drafted and scheduled
Holiday hours, specials, and event announcements
Google Q&A monitoring and responses
Competitor visibility tracking
Monthly GBP performance report

Businesses posting twice a week get 4× more profile views.

📱
03

Lead Follow-Up

Every missed call and contact form gets a personal reply in under five minutes.

Missed call triggers an SMS within minutes
Form submissions get a personalized response
Lead qualification before anything reaches you
Booking link sent automatically with every reply
Full lead history in your dashboard

80% of customers go with the first business that responds.

📣
04

Outreach

Targeted outreach to new prospects in your area, running in the background.

AI-researched prospect lists for your exact customer type
Personalized cold email sequences — sounds human, not automated
Follow-up timing managed automatically
Reply detection pauses sequences the moment someone responds
Weekly outreach performance summary

Personalized outreach gets 3× more replies than generic templates.

📅
05

Booking

Bookings flow from every touchpoint directly into your calendar.

Booking links embedded in every AI response
Calendar sync with Google, Square, and Vagaro
Automated reminder SMS before every appointment
Cancellation and reschedule handling
No-show follow-up drafted automatically

Automated reminders reduce no-shows by up to 30%.

🌐
06

Website

Your website stays current — without you sending a single update request.

Content and copy updates on your timeline
New service pages built when you expand
SEO improvements as part of monthly care
Performance and uptime monitoring
Design refresh included annually

An outdated website is the #1 reason warm leads drop off.

How it works

Running in seven days. No tech knowledge needed.

01
Free · no commitment

Free 20-minute demo

We pull up your Google Business Profile, recent reviews, and website in real time. You watch the AI work against your actual business. No slides, no pitch deck, no fluff.

02
7-day free trial

Seven-day live trial

We deploy your agents and run them for seven days in approval-only mode. Every draft lands in your dashboard before anything posts. You get a feel for the system with zero risk.

03
Ongoing partnership

Go live, we stay

Once you're confident, we switch to live mode. You get a weekly digest, a monthly report, and a direct line to us whenever you need it. We're not a one-time build shop.

Your command center

Your AI, fully visible. Yours to control.

Every action your agents take appears in your dashboard before anything goes live. Approve, edit, or reject with one click.

app.storrowcollective.com/dashboard
Approval Queue
3 pending
R
Review reply — Oak Street Salon
2 min ago
Thank you for the kind words about Maria! We're so glad the balayage turned out exactly as you envisioned — she'll be thrilled...
Approve →
Edit
Dismiss
G
GBP Post — South End Cuts
14 min ago
Beat the summer heat 🌞 Walk-ins welcome all week. Book online or just come in — we've got you covered for cuts, colors, and...
Approve →
Edit
Dismiss
L
Lead follow-up — missed call 617-555-0182
31 min ago
Hey! This is Oak Street Salon — saw I missed your call. Happy to help — are you looking to book an appointment or have a question?
Approve →
Edit
Dismiss
All 3 reviewed before going liveView all activity →
🤖
Agent status at a glance
See every agent running or paused. Toggle any of them in one click.
Approval queue
Every AI draft lives here before posting. Approve, edit, or reject — nothing goes live without you.
📈
Weekly performance
Reviews replied, leads captured, bookings created. A 5-minute read every Monday.
Our approach

We're not a platform. We're your operations partner.

Every client conversation starts with a free 20-minute demo. We show you the AI working against your actual business before you spend a cent.

🎙️

We learn your voice first

Before anything posts, we study how you write — your tone, what you'd never say, what your customers expect. The AI sounds like you because we made sure of it.

Every draft needs your thumbs up

Nothing goes live automatically. Your approval dashboard catches every action. Read it, approve it, edit it, or reject it. Always.

📦

Start with one agent, scale as you're ready

You don't need all six agents on day one. Start with reviews. Add lead follow-up when you're ready. We build at your pace, not ours.

📞

Direct access to our team, not a ticket queue

You get a direct line to our team — not a support portal. Real response times. Real answers. We're available because your business doesn't wait.

🚀

Running in 7 days

We handle the setup. You don't need to configure anything. By end of week one, your agents are live and your dashboard has data.

🏠

Built for local, not enterprise

Designed for 1-20 person service businesses. No enterprise bloat, no complex onboarding, no features you'll never use. Just what your business actually needs.

S
Shan Alman
Founder · Boston University 2028
Boston, MA

Storrow Collective started because local businesses deserve the same digital infrastructure that enterprise companies take for granted — without the enterprise price tag or the enterprise overhead.

"I don't disappear after you sign up. That's the whole point."

Based atBoston University, Boston MA
MarketsBoston, MA and Seattle, WA
FoundedSummer 2026
FAQ

Questions we always get

Never. Every draft appears in your approval dashboard first. Nothing goes live until you approve it. You can read it, edit it, or reject it entirely — with one click.

Most clients are fully live within 7 days of signing up. We handle the configuration, integrations, and brand voice training. You don't need to touch anything technical.

You edit any draft directly in your dashboard before it posts. Over time, the AI gets better at matching your voice. You can also reject drafts and leave notes on what you'd prefer instead.

Salons, restaurants, gyms, med spas, contractors, wellness centers, dental practices, real estate agents, auto shops — any service business that wants to respond faster and show up better online.

A VA works business hours. Your AI works 24/7, responds in minutes, and logs every action in your dashboard. And unlike a VA, it scales without adding cost.

Yes. Any agent can be paused from your dashboard with one click. You can also switch individual agents between approval-only and auto-post mode at any time.

A 20-minute call, access to your Google Business Profile, and 15 minutes to walk through your brand voice. We take it from there.

We flag them immediately and draft a calm, professional response within minutes. It goes to your approval queue — you review before anything posts publicly.

Still have a question? Ask directly.

👤
Shan Alman
Founder
Storrow Collective
From the founder
"We started Storrow because the AI that small businesses actually need isn't a chatbot on their website. It's the work that nobody has time to do — the reviews, the follow-ups, the Google posts. Our team runs it for them. They approve it. That's the whole job."
Read the full letter
Ready?

Let your AI handle the details. You run the business.

Free 20-minute demo. We show you the AI working against your actual Google Business Profile and reviews before you spend a cent.

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Free — no card required
20 minutes, your actual business
No commitment to anything
Storrow Collective

AI-managed digital operations for local businesses in Boston and Seattle.

Boston, MA & Seattle, WA
Get in touch
Field notes on AI for local businesses — monthly.
hello@storrowcollective.com
© 2026 Storrow Collective · Boston, MA